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11.0 Public Notification and Information

The initial notification of a major emergency or disaster will first be received by the University Police Department. The University Police Department has established policies for notifying intradepartmental personnel. The following process will then occur to notify the campus community.

1. Depending on the incident, the University Police Department will send text and voice messages to the APPSTATE-ALERT database that includes many University offices, all residential hall staff, and faculty, staff, and student telephone numbers registered in the online APPSTATE-ALERT registration system. Additionally and subsequently, e-mail messages will be sent to all faculty, staff, and students via the Appalachian State e-mail system.
2. All communications will direct faculty, staff, and student to the emergency website that is maintained by Public Affairs and will be updated immediately as the notification is made. The site address is http://www.emergency.appstate.edu.
3. Subsequent emergency communications will be handled through the Office of Public Affairs in coordination with the Executive Group, Emergency Operations Center, or the Incident Commander. The Public Affair's Emergency Communication Plan is maintained by the Office of Public Affairs.
4. In the event of an expanded incident, the Office of Public Affairs, in coordination with the Emergency Operations Center, may establish a Joint Information Center to handle all media inquiries.
5. The Joint Information Center will be located at the McKinney Alumni Center, unless a secondary location is necessary, which will be established by the Office of Public Affairs.

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